TROUBLESHOOTING
Why doesn't the blue LED light activate when I turn the
power switch on?
Your keyboard has no battery power. Please charge the
keyboard then try again.
Why is my device unable to find the keyboard in the
Bluetooth search screen?
Press the "FN + C" buttons on the keyboard simultaneously
to put the keyboard into pairing mode. You should see the
status LED blinking blue.
I can see the keyboard listed after searching, but it says,
"connection failed".
Turn off the keyboard. Remove the keyboard from your
paired devices, then try to re-pair.
When I attempt to pair the keyboard, my device asks for a
passcode.
This is a security feature of your device. Your device
should generate a passcode which you can type into the
keyboard, then press the "ENTER" key to finish pairing.
