USER MANUAL
eBook-EB370
17
TROUBLE SHOOTING / Q & A
Frequently Asked Questions (FAQ)
Questions
Answers
What kind of touch screen does the EB370
use and what is best way to use it.
Resistive touch. Use a stylus or finger nail for
accuracy where required.
Why does my eBook turn itself off after a
few seconds.
Check that the battery is fully charged.
No sound is heard when playing music.
Adjust the volume level correctly.
Video playback is not smooth on my
EB370.
Resolution of video file may be too high.
Reduce resolution and video bit-rate of file.
Screen is hard to see in bright light.
Adjust the screen brightness in the system
menu. Avoid using the reader in direct
sunlight.
Large files take a long time to load.
Large, graphics rich PDF documents can take
several seconds to load and to display the
next page. If possible locate a lower
resolution file.
The EBOOK-EB370 will not connect to my
computer correctly.
Please turn the switch off and on. The reader
should now reset and connect to the PC. In
some cases it can take a moment for the
hardware to detect.
I cannot read eBooks I borrowed from the
elibrary.
Please check the setting and make sure the
time and date is correct
After I enlarge the font on some PDF
eBooks, the text alignment function
doesn’t work.
This is because the font size of the original
book was set by author. This cannot be
change unfortunately.
All I hear from the radio is static or
nothing at all.
Please make sure you earphones are plugged
in as the cable is used As the antenna.
For further product information and instructions please visit our product web page at
www.laserco.net
or email
