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For example:
In UK, the country code is
0044
, or
+44
.
The user cell phone number is
3408888666
and has been assigned as the first user number, the simcard number
in the panel is
3408888555
.
Problem 1: Relay action but the first user haven’t received the SMS .
Solution:
Please plus the country code while you setup the
3408888666
as the first user number, means setup
00443408888666
to instead of the
3408888666
.
Problem 2: The user number can receive the Relay action message from the RTU 5024, but the RTU 5024 can
not receive the commands from the first user number.
Solution:
Please add country code to the simcard number in the RTU 5024. Means send sms commands to
003408888555
to instead of
3408888555
.
Solution 3:
When you use cell phone dial another one, what number it will be di splayed then you can set the
displayed number as dial numbers; when you use cell phone send SMS to another cell phone, what number it will
be displayed then you can set the displayed number as the first user number, just use the 00 to replace the “+”,
also, you can try the “+”.
2. All the settings are through SMS commands, please edit the below SMS commands in your cell
phone, then send to the RTU5024 Unit. The unit cannot support PIN Code Protected SIMCard.
3. You can program the GSM Gate Opener with SMS commands using your phone. It is safe to do
so because in addition to the fact that other people may not know the number of the SIM
inserted in it, we also use a Password that makes it impossible for anybody, who doesn't know it,
to access the system by chance.
4. The relay output will change the close or open status by every call in, please note it. Means the
first time call it, it will close the relay to switch on the lock, if the second call in is in the setting
time, then the unit will ignore the setting time, and open the relay, to switch off the lock or
machine.
5. Remember that commands must be
CAPITAL Lock LETTERS
. It is PWD not pwd, CAP not Cap
etc. Don't add spaces or any other character.
6. The
pwd
in the commands is means the password, when you use it, please in stand of it by the
digital number; the capital letters
PWD
is the command letter, use PWD directly.
7. If you use this model for gate open, you only need to change the password and setup the
authorized numbers
8. In some GSM operators they use different SMS parameter; the units can’t return the SMS
confirmation is normally. It is not product problem. Also, you can try to add the country code
before the number, see the below settings:
9. Please write down the Authorized number list in a paper for review in further.
10. If you want to reset the RTU5024 to factory default, then please send pwd#RESET# （The unit will
reply to Reset Success! Please Reboot your Device ) or When the RTU5024 works normally, you
can always press the RESET key beside the SIMCard for several seconds until the RUN Led always
is ON.
