6
Ice Chute Cleaning - Monthly
Dispenser Troubleshooting
1.
Turn off power to the dispenser.
2.
Remove Merchandiser.
3. Remove Ice Chute Lever, then remove Splash Plate
Assembly by lifting it up and out from the dispenser face.
4. Remove the Ice Chute Assembly base by removing the four
(4) screws that attach it to the unit.
5.
Prepare the Cleaning Solution.
6. Soak the Ice Chute Assembly in the solution.
7.
Rinse and dry the Ice Chute Assembly thoroughly.
8.
Reinstall the Ice Chute Assembly.
9. Reinstall Merchandiser and Splash Plate.
10. Reconnect power to the dispenser.
It is recommended to perform this procedure monthly,
or more often if desired. Use the cleaning solution
described above. An alternate solution of one part
water to one part vinegar may be used to remove
water spots and calcium deposits.
NOTE
Always remove the ice chute lever before removing
the splash plate.
NOTE
TROUBLESHOOTING
TROUBLE
CAUSE
REMEDY
Push chute; no response.
1.
Dispenser not connected to power source.
2. Wiring harness not plugged in.
3.
PC board defective.
4. Malfunctioning power supply.
1. Connect dispenser to power source.
2.
Plug in wiring harness.
3.
Replace PC board.
4. Check voltage to power supply. Check
fuses.
Push chute, ice door opens but
motor does not run.
1.
Wiring harness not plugged in.
2.
PC board defective.
3.
Motor defective.
1. Plug in wiring harness.
2.
Replace PC board.
3.
Replace motor.
Push chute, motor runs but ice
door does not open.
1.
Solenoid not connected to PC board.
2. Solenoid defective.
3.
PC board defective.
1. Connect solenoid to PC board.
2.
Replace solenoid.
3.
Replace PC board.
Push chute, ice door opens,
motor runs, but ice does not
dispense, or ice is of poor
quality.
1.
Dispenser is out of ice.
2.
Agitator pin is missing or damaged.
3. Poor ice quality.
4. Key not installed on agitation shaft.
1. Fill dispenser with ice.
2.
Replace agitator pin.
3. Service ice machine.
4. Install key on agitation shaft.
Water in ice bin.
1. Coldplate drain is obstructed.
1. Remove splash plate and drip tray to
obtain access to drain tubes and clear
accordingly.
Water leakage around water
spigot.
1.
Damaged or improperly installed o-rings.
1. If damaged, replace. If improperly installed,
adjust.
Miscellaneous leakage.
1. Gap between parts.
2. Damaged or improperly installed o-rings.
1. Tighten appropriate retaining screws.
2. Replace or adjust appropriate o-rings.