14
Problem
Possible cause
Solution
The paddle is not turning.
The appliance is not switched on
or there is a build up of frozen
ingredients at the bottom of the
bowl.
Check the power is on, then use
a non-metallic spatula to free any
mixture from the base of the bowl.
To avoid this happening again,
always turn paddle on first and
then add the mixture to the bowl.
The appliances has cut out, or
the paddle has changed mixing
direction.
The mixture is too thick for
the appliance. The motor has
overheated and the safety cut-out
has come on.
The ice cream is thick enough to
eat. Switch off the appliance and
serve. Allow the appliance to fully
cool before it is used again.
The mixture won’t freeze.
The bowl is not frozen enough, or
there is a high alcohol level in the
mixture.
Always freeze the bowl for 8-12
hours before using. Ideally keep
in the freezer when not in use.
Alcohol stops freezing, so only use
small amounts in recipes.
TROUBLESHOOTING
The following are some common problems that can occur when using the Mini Ice Cream
Maker. Please review the problems, their possible cause and any corrective action that
should be taken.
CARE AND CLEANING
• Before the first use and after every use, clean each part thoroughly.
• Periodically check all parts before reassembly.
• Always switch off and unplug the Mini Ice Cream Maker from the wall socket before
cleaning.
• Let the freezer bowl come back up to room temperature before cleaning.
• Wash the inside and outside of the freezer bowl by hand with a soft cloth and warm
soapy water, then dry.
• Wash the lid and paddle in warm soapy water. Rinse well, then dry.
• Wipe the motor with a damp clean cloth, then dry thoroughly.
•
CAUTION:
Never immerse the motor or power cord in water or any
other liquids.
• Do not use abrasive cleaners, bleaching agents or metal scourers on any parts. This will
damage the appliance.
• Do not place any parts in the dishwasher.
• Make sure that the appliance and attachments are completely clean and dry before you
store them.
• Store the motor with the power cable loosely coiled. Never wrap it tightly around the
appliance. Store the bowl in the freezer so it is ready when you need it next, and store
the other parts separately.