6. Troubleshooting
page 32
LaCie DL DVD±RW Drive
User’s Manual
The Problem
The drive is not
recognized by the
computer.
Questions to Ask
Is there an icon for the drive in
My Computer
?
Does your computer’s
configuration meet the minimum
system requirements for use with
this drive?
Is the drive’s power supply
connected and turned on?
Did you follow the correct
installation steps?
Is there a conflict with other
device drivers?
Possible Solutions
Go into
My Computer
and look for an icon and drive letter
assigned to the LaCie drive. If the drive does not appear,
follow the rest of the Troubleshooting tips to isolate the
problem.
Check section
2.1. Minimum System Requirements
for more
information.
Make sure that the power supply is properly connected (see
section
3.2. Hardware Installation
), and that the outlet the
power supply is connected to is also turned on.
Review the installation steps under
3.2. Hardware
Installation
.
Contact
LaCie Technical Support
for help.
6.2. Windows Users
