6) NOTIFICATION OF ERRORS AND OPERATION PROBLEMS
PROBLEM
LIKELY CAUSE
The door opens but it doesn't
close back.
The motion sensors (radars) or
the closing safety sensor detect
the presence of an object or of a
person.
Check that the radars or the
sensors are not engaged.
The door doesn't complete the
opening cycle and stops along
the way.
The opening safety sensor
detects an obstacle.
Identify the obstacle and remove
it.
The door doesn't respond to the
opening commands.
The FREE MANUAL DOOR
function can be activated.
Check the setting of the program
selector.
The door stops during the stroke
and inverts the running direction.
The door detects an obstacle
along its stroke.
Identify the obstacle and remove
it.
The fixture experiences friction
along its stroke.
Properly arrange the fixture;
for this operation please contact
the service centre.
The electronic control units beeps
multiple times and door operation
is irregular.
The defect depends on the
number and length of the beeps.
Contact the service centre to
resolve the problem.
SOLUTION
The display shows the symbol
The system has detected an error in
the operation of the machine.
Contact the service centre to resolve
the problem.
In all cases of malfunction, the customer must contact the service centre and use the door manually without power supply.
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