16. Warranty and support
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D SERIES Tesira Quick Start Guide rev 1.2.0
16.2.2. Factory service
In the event a Lab.gruppen product requires factory service, you may contact Lab.gruppen’s service department
for return instructions and a Return Authorization number.
Please note for product return:
1. Use the original packing.
2. Include a copy of the sales receipt, your name, return address, phone and fax number, email address and
description of the defect.
3. Mark the Return Authorization number on the outside of the packing.
Ship the product prepaid to:
Lab.gruppen AB Faktorvägen 1
SE-434 37 Kungsbacka
Sweden
Phone: +46 300 56 28 00
Fax:
+46 300 56 28 99
[email protected] www.labgruppen.com