English
12 EN
17. Defects - Malfunctions
Direct action by the customer
Before calling service personnel, to avoid useless expense, check whether the machine problem corresponds to one of
the cases listed below.
PROBLEM
The coffee machine is not working .
The coffee machine is not heating
up.
Leaking from the filter holder rim
(
8
).
Coffee dispensing time too short.
Coffee drips out of machine.
Loss of water under the machine.
Machine heated up, but it does
not dispense coffee.
The indicator light (
9
) stays ON and
the automatic level control devices
remain in operation.
SOLUTION
Check the electricity supply.
Check the position of the ON/OFF
switch (
1
).
Turn the ON/OFF switch (
1
) to
position 2.
Clean using the special brush
provided.
Use a finer grind.
Use new coffee.
Clean.
Use a coarser grind.
Clean.
Clean.
Open.
Wait until water is available or call
a plumber.
Same solution as above.
CAUSE
No electricity supply.
ON/OFF switch (
1
) position
incorrect.
Underpan gasket dirty with coffee.
Coffee ground too coarse.
Coffee too old.
Filter holes blocked or filter holder
(10
)
outlet hole dirty.
Coffee ground too fine.
Discharge well clogged up.
Discharge pan hole blocked.
Water supply or water softener
tap closed. No water in system.
Same causes as above.
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