76
Troubleshooting
Is the receiver volume set too
low?
Troubleshooting
Symptom
Items to Check
Solution
Page
The phone does not
turn on.
If you need further details, please access the website below.
・From your W65K: When the standby screen is displayed, hold down
B
for at least one
second. (Kyocera SiteK, in Japanese only)
・From a PC: http://www.kyocera.co.jp/prdct/telecom/consumer/support/qa/index.html
(In Japanese only)
You cannot make a
call.
You cannot receive
calls.
There is no
response even
when you press the
keys.
Is the battery pack installed
correctly?
Is the battery pack properly
charged?
Did you hold down
&
for at
least one second?
Is "
" displayed on the screen?
Install the battery pack
correctly.
−
Charge the battery pack.
10
Hold down
&
for at least one
second.
11
Move to a place where "
"
disappears from the screen.
11
When you entered the phone
number, did you include the
area code?
If you are calling a number
that is not a cellphone, always
include the area code even if
you calling within your area.
−
Is the phone turned on?
Hold down
&
for at least one
second.
11
Is "
" displayed on the screen?
Move to a place where "
"
disappears from the screen.
11
Is the phone turned on?
Hold down
&
for at least one
second.
11
Is the phone turned on?
Hold down
&
for at least one
second.
11
Has external key operation
become invalid? (Only applies
when W65K is closed)
Hold down
+
for at least
one second to release the
setting.
The phone emits a
warning tone and
turns off.
Is the battery pack charged?
Charge the battery pack.
10
The phone turns off
automatically.
Is the battery pack terminal
soiled?
Clean the battery pack
terminal using something like
a dry cotton bud.
−
Calls are answered
automatically.
Is Answer Memo turned on?
Release Answer Memo
setting.
30
During a call, press
C
. The
receiver volume will increase.
You cannot hear the
other party's voice.
27
Did you call a number that you
do not know?
Be careful when calling back
to an unfamiliar number.
5
You access a premium
service when you return
a call the number in
your Incoming Records.
−