Get Started
6
Auto Top-Up
Auto Top-Up is the easiest way to keep your service working, Set it to Top-Up your account
once a month so you can keep emailing, IMing, Tweeting with Twitter, surfing, and talking. No
interruptions, no sweat. Activate Auto Top-Up and adjust your settings anytime by logging at
virginmobileusa.com
.
One-time Top-Ups
From Your Phone:
Dial *729 on your phone or press
>
My Account
>
Top-Up
.
From Your Computer:
If you don
‘t want to set Auto Top-Up, you can still log in at
virginmobileusa.com
whenever you
need a quick Top-Up.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your voicemail and personal greeting as soon as your
phone is activated. Always use a password to protect against unauthorized access.
1. From standby mode, press and hold
in standby mode to dial your voicemail
number.
– or –
From standby mode, press
MESSAGING
(left softkey) >
Voicemail
>
Call Voicemail
.
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password
– It is strongly recommended that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
For more information about using your voicemail, see
Voicemail
.
Customer Support
Contact Virgin Mobile Customer Care for information about your phone, account history, call
coverage area, and specific features available to you.