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Kyocera Ecosys P2235dw, Часто задаваемые вопросы

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ECOSYS M2040dw

 

 

15 

My P2035dw does not turn on. 

 

1.

 

Make sure to fully press in the white main power button located on the lower right side of the front of the printer. 

 

2.

 

Check that the power cord that came with the printer is fully inserted in the rear of the unit. 
 

3.

 

Confirm the printer is plugged into a working outlet. Try plugging in another device to see if it powers on. 
 

4.

 

Try a different power cord if available. 

 

 

Содержание Ecosys P2235dw

Страница 1: ...kyoceradocumentsolutions us Frequently Asked Questions ECOSYS P2235dw...

Страница 2: ...7 My P2235dw has poor image quality 13 My P2235dw displays an error indication 14 My P2035dw does not turn on 15 My P2035dw has an indicator that a Paper Jam has occurred 16 Setting the Connection by...

Страница 3: ...ys Check toner Low toner Check to ensure the toner is Genuine Kyocera Toner You can do this by checking if the toner has the Kyocera Hologram on the toner bottle 1 Remove the toner container and shake...

Страница 4: ...ECOSYS M2040dw 4 2 Make sure the front cover is closed all the way 3 Make sure the toner is installed in the printer correctly...

Страница 5: ...w do I check the Toner Level on my P2235dw The toner gauge can be found on the printer Status Page Press the Go button for 4 seconds and release a status page will be printed Check Toner Gauges at the...

Страница 6: ...o select Report Print key select Print Status Page Look for the heading of Network on left column of the printed Status Page Below Network look for IPv4 Look for the IP Address on the third line down...

Страница 7: ...016 Windows Server 2012 R2 Windows Server 2012 Note If you install the driver in unsupported operating systems including Windows 7 Windows Server 2008 R2 and Windows Server 2008 a security message app...

Страница 8: ...ECOSYS M2040dw 8 When the extraction completes The Kyocera Product Library will open Accept the License Agreement...

Страница 9: ...ECOSYS M2040dw 9 Acknowledge the Energy Star Compliance notification by clicking OK In the menu on the left select Express Install...

Страница 10: ...ECOSYS M2040dw 10 In Express mode the installer will search the network and USB connections for any Kyocera devices Click on the printer to highlight it and click Install...

Страница 11: ...11 Select Yes to allow the driver to report issues to Kyocera in the event of an issue If you do not wish to allow the reporting select No The Product Library will start installing the selected driver...

Страница 12: ...ECOSYS M2040dw 12 Once complete select the check box to Print A Test Page Please note that for Energy Star Compliance Duplex is enabled by default...

Страница 13: ...The use of non genuine toner containers may cause failure A label is affixed to our genuine supplies as shown below 1 Replace the paper with new paper 2 Shake the toner container from side to side se...

Страница 14: ...ECOSYS M2040dw 14 My P2235dw displays an error indication If an error occurs on the machine the error message appears on the screen Refer to Operation Guide for help with troubleshooting...

Страница 15: ...cated on the lower right side of the front of the printer 2 Check that the power cord that came with the printer is fully inserted in the rear of the unit 3 Confirm the printer is plugged into a worki...

Страница 16: ...m has occurred Paper Jam at the MP Tray 1 Remove any jammed paper Do not reuse jammed papers If the paper tears during removal be sure to remove any loose scraps of paper from inside the machine Scrap...

Страница 17: ...ECOSYS M2040dw 17 2 Remove all the paper 3 Reload the paper in Multipurpose tray...

Страница 18: ...te 1 out toward you until it stops 2 Remove any jammed paper Do not reuse the jammed papers If the paper tears during removal be sure to remove any loose scraps of paper from inside the machine Scraps...

Страница 19: ...ECOSYS M2040dw 19 3 Push Cassette 1 back in Paper Jam at Rear Cover 1 Open the Rear Cover 1...

Страница 20: ...not reuse the jammed papers If the paper tears during removal be sure to remove any loose scraps of paper from inside the machine Scraps of paper left in the device could cause subsequent jamming 3 O...

Страница 21: ...ECOSYS M2040dw 21 5 Pull Cassette 1 out toward you 6 Open feed cover 7 Remove any jammed paper...

Страница 22: ...ECOSYS M2040dw 22 8 Push feed cover back in 9 Push cassette 1 back in 10 Push and close the Rear Cover 1...

Страница 23: ...uter will be connected to this machine with Wi Fi Direct To use wired LAN cable directly connected to the machine the Auto IP Link local address will be assigned to the machine and the computer This m...

Страница 24: ...ECOSYS M2040dw 24 Click Accept Select Maintenance Wi Fi Setup Tool OK...

Страница 25: ...ECOSYS M2040dw 25 Configure the settings Select Do not use WPS Press next...

Страница 26: ...ECOSYS M2040dw 26 Press next Select LAN cable and press Next...

Страница 27: ...ECOSYS M2040dw 27 Press Next Select Easy setup and Press Next A list of available printers will be displayed select your model and press Next...

Страница 28: ...ECOSYS M2040dw 28 Enter Admin for User name and Admin for password Select Use device settings Press Next Software will show connecting status...

Страница 29: ...ECOSYS M2040dw 29 Select your Network Authentication type and enter Password in the Pre Shared Key field Press Next Software will show connecting status...

Страница 30: ...ECOSYS M2040dw 30 Setup Complete NOTE Only one device can be added at a time using Wi Fi setup tool It may take some time to search for the device...

Страница 31: ...page on my P2235dw it states incorrect login User Name or Password The default login is Admin capital A for both the username and PW If the issue persists try a different browser Once logged in you wi...

Страница 32: ...e for the paper that was loaded In order to make those changes a utility called Configuration tool is required It can be downloaded from our website https kyoceradocumentsolutions us P2235 For example...

Страница 33: ...COSYS M2040dw 33 The Configuration tool will open Select your device from the list of installed printers Select Next Select MP tray as Paper source Envelope 10 as Paper size and Envelope as Media Type...

Страница 34: ...t be set as well Open the file to be printed then follow the steps below 1 Open your document 2 Select File and select Print in the application 3 Select your device from the printer menu and click Pro...

Страница 35: ...ill be presented with many driver files The latest Mac installer will be at top Mac Driver 5 1 supports Mac OS X 10 9 and later Click on the blue download arrow to the far right Your file will start d...

Страница 36: ...ide and the uninstaller We would recommend running the uninstaller first if you are having trouble printing or have issues with a previously installed Kyocera driver The Setup guide also has install a...

Страница 37: ...tion about what has been updated in this version and known issues Select continue Next up is license agreement select continue and agree This next screen describes how much space will be taken up by i...

Страница 38: ...will have the choice of turning off duplex by default enabling Print option for PCL and PDF output Or enabling Kyocera Net Manager Select install 1 Enter the Admin username and password for computer A...

Страница 39: ...ECOSYS M2040dw 39 Install will continue then select close This will install the required files needed to configure the print driver...

Страница 40: ...irst verify that your Kyocera device is powered on and connected to USB or network Select the apple icon in upper left corner of computer screen select System Preferences then select Printers and Scan...

Страница 41: ...fic IP address for the device you re connecting to this is the preferred and most common method of adding networked Kyocera Devices Default Select the default tab All your network and USB connected de...

Страница 42: ...to whatever you wish Press add and the printer will be added to the device list IP this is the most common and preferred method Select the IP tab Verify the Protocol is set to Line printer daemon LPD...

Страница 43: ...displayed in the Use box It could be that you are not connecting to the correct printer or it is offline Also it could mean that the driver files are not installed Verify the correct model number with...

Страница 44: ...er has been installed Here you can verify the PPD and the Options Press options and supplies in the General tab you can change the name or location and check the version of the driver In the Options t...

Страница 45: ...45 From this area you can also print a test page Select open print queue the print spooler dialog will open from the top menu on computer select Printer then print test page A test page will be sent...

Страница 46: ...of the company is to help organizations put knowledge to work to drive change Kyocera Document Solutions Inc is a core company of Kyocera Corporation a leading supplier of semiconductor packages indu...

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