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Kylin Sauna User Manual
www.kylinaustralia.com.au
Residential Use:
Indoor Models Parts: Five (5) year warranty on structure, controls and
heaters.
Labour: One (1) year labour in free service area.
Commercial Use:
Indoor Models Parts: One (1) year warranty on structure, controls and
heaters.
Labour: Six (6) months labour in free service area.
Customers within free service area will enjoy free labour and parts service, or
extra call out fee is required after the warranty period. Free on-stie service area is
within 40 km from Blackburn VIC 3130.
The warranty begins on the original date of purchase, and is valid only on
products purchased and used in the pointed market. To receive warranty service,
the purchaser must contact the supplier to determine the problem and service
procedures. Warranty service can only be performed by the supplier authorised
service center. The original dated bill of sale must be presented upon request as
proof of purchase to the supplier or the supplier authorised service center.
In-home service will be provided during the warranty labour period subject to
availability within the eligible area in Australia. In-home service is not available in
all areas. To receive in-home service, the product must be unobstructed and
accessible from floor level to service personnel. If during in-home service repair
cannot be completed, it may be necessary to remove, repair and return the
product. If in-home service is unavailable, the supplier may elect, at our option,
to provide for transportation of our choice to and from the supplier authorised
service center. Otherwise, transportation to and from the supplier authorised
service center is the responsibility of the purchaser.
This warranty covers manufacturing defects in materials and workmanship
encountered in normal use of this product, and shall not apply to the following,
including, but not limited to: damage which occurs in shipment; delivery and
installation; applications and uses for which this product was not intended;
altered product or serial numbers; cosmetic damage or exterior finish; accidents,
abuse, neglect, fire, water, lightning or other acts of nature; use of products,