KWorld DVB-T 399U, Часто задаваемые вопросы

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Q1.How to install KWorld DVB-T 399U Digital TV Dongle? .......................................................... 2
Q2.How to install software? What software we should install? ......................................................... 3
Q3.How to uninstall the previous installed programs completely?..................................................... 4
Q4. Cannot scan any channel and preview.......................................................................................... 5
Q5. How to check the version of the installed driver?........................................................................ 5
Q6. How to make sure the driver is installed correctly？？ .............................................................. 6
Q7. During watching TV, the video freeze or display green screen................................................... 6
Q8. Does it also be used in other countries? ....................................................................................... 7
Q9.How to run the diagnose program-GetSysInfo to help to solve problem?.................................... 7
Q10. How to download full application? ............................................................................................ 9
Q11. I cannot get a recorded file over 4GB, why? ............................................................................. 9
Q12.After plugging the TV stick into USB port, the operating system can detect the device.
The driver can not be installed and cannot find any device in device manager. ................................ 9
Q13.Cannot scan any channel............................................................................................................ 10
Q14. When running HyperMedia Center program, it appears “Cannot render Mpeg2
Demux filter…＂.How to fix the issue? ........................................................................................... 10
Q15.When running HyperMedia Center program, it appears “Error on Event 900＂ and
“Cannot pin, so it cannot work ($80040209)＂. How to solve the problem?................................ 11
Q16.When running HyperMedia Center, it appears “Invalid Class String＂. ............................... 13
Q17.When running HyperMedia Center, it displays＂Cannot Set capture device....
[1000]＂............................................................................................................................................. 14
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