Q13.Cannot scan any channel.
A:
1. Please check digital antenna was connected to the USB TV stick properly,
and put the antenna to the place where have great signal accepting, and
scan again.
2. You can try to connect household Antenna (must support UHF/VHF).
Remember adjust the antenna to face the digital broadcast transmitter.
Q14. When running HyperMedia Center program, it appears “Cannot
render Mpeg2 Demux filter…”.How to fix the issue?
A:
When you run the program, it appears ” Cannot render MPRG2 Demux filter ” ,
please help us check below information:
1. Did the operating system install two (or more than two) video device? If yes,
please uninstall other video device driver and application.
2. Please check your motherboard support USB2.0 or not. And please confirm
the driver was installed properly. (USB1.1 cannot support this device).]
Please go to “device manager”=>”Universal Serial Bus Controllers”, check
below word “Enhanced” in red. If there is no “Enhanced” in your device
manager, it means your motherboard only support USB 1.1
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