©2020 Spectrum Brands, Inc.
Troubleshooting: Installation
If you encounter any of the problems above, the deadbolt latch may be
installed upside down. Remove the interior assembly, mounting plate,
and exterior assembly from the door, and look at the latch inside the
door hole.
If the word “UP” is upside down and at the bottom of the latch, the latch
is installed incorrectly.
Reinstall the latch, making sure the word “UP” faces upward.
Other solutions may include:
1. Loosen the mounting screws and make sure they go in straight without
cross-threading.
2. Loosen the mounting screws and latch screws and reinstall the
mounting screws first before tigthening the latch screws.
3. Chisel out the bore hole opposite side of the latch if the latch cannot
be centered.
61899 Rev 01
8 / 18
Technical Support
1-866-863-6584
www.kwikset.com
2
A
B
C
The interior mounting screws are difficult to tighten.
The interior and exterior assembly won’t mount parallel to the door edge.
The interior assembly does not fit on the mounting plate.
