4
Troubleshooting
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
4.1
Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the signal
reception quality or the operation of the TracVision S2. The
following sections address these issues and potential solutions.
4-1
Troubleshooting
54-0196 Rev. A
Table 4-1
Troubleshooting Matrix
Antenna non-functional
X
No IRD status message
X
X
X
X
X
No picture on TV set
X
X
X
X
X
X
X
Intermittent picture for short intervals
X
X
X
X
X
X
X
X
System will not find satellite
X
X
X
X
X
X
X
X
X
Snowy television picture
X
IRD locks up
X
X
Picture jumbled, parts missing, freezing
X
X
Switchplate status indicator flashing fast
X
X
X
System works at rest but not on the move
X
Satellite co
ve
rage issue (Section 4.1.4)
IRD wir
ing (Section 4.2.1)
LNB assemb
ly f
aulty (Section 4.3)
IRD f
aulty (Section 4.2.6)
Satellite signal b
loc
ked (Section 4.1.3)
Incorrect or loose RF connectors (Section 4.1.5) AC
po
w
er fluctuating (Section 4.2.2)
POSSIBLE CA
USE (AND SOLUTION)
SYMPTOM
EchoStar IRD commissioning (Section 4.2.4)
F
ailed IRD status chec
k (Section 4.2.5)
Blo
wn fuse or improper wir
ing (Section 4.1.1)
De
w or r
ain pooling on dome (Section 4.1.2)
Type of m
ultis
witch used (Section 4.1.6)
Stationar
y use only (Section 4.1.7)
No IRD data connection (Section 4.2.3)
