5.
A pop-up window is displayed.
Accept the request to run the program.
Note:
Security settings may differ from
plant to plant. If issues occur, con-
tact your IT department.
6.
The interface of the
KVAL Support App
will be dis-
played. Enter your name in the
Your Name
field.
The fields are described below:
Session code: An internal number to track this
machine. It is auto filled.
Allow Remote Control: Program is ready to allow
technicians to access machine computer
Your Name Field: Enter your name. The KVAL techni-
cian will use this field to identify this machine.
Description: Enter machine Serial number and
issue.
Indicator: Green indicates there is a good connection
to the service center. If red, there could be an issue
with a LAN connection. Check the connections in the
plant.
7.
After the
KVAL Support App
is
loaded and completed, call the
KVAL service center(1-800-553-
5825) and have the technician con-
nect to the machine computer.
8.
Click the
Allow
button to give the
KVAL service technician permis-
sion to access the operator station.
We are now ready to troubleshoot.
How to Download the Service Application
1-17
990-HQ Service Manual
Содержание 990-HQ
Страница 4: ...KVAL 990 HQ Service Manual ...
Страница 9: ...Notes ...
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Страница 29: ...Safety Sign Off Sheet 1 20 990 HQ Service Manual ...
Страница 38: ...Network System Overview 2 9 990 HQ Service Manual ...
Страница 65: ...Lubrication Points on the 990 HQ 3 27 990 HQ Service Manual FIGURE 3 18 Bearings Back Section ...
Страница 79: ...Collet Torque Values 3 41 990 HQ Service Manual ...
Страница 80: ...Appendix Conversion Chart 3 42 990 HQ Service Manual Appendix Conversion Chart ...
Страница 81: ...Appendix Conversion Chart 3 43 990 HQ Service Manual ...
Страница 108: ...Troubleshooting with the Status Light Panel 4 27 990 HQ Service Manual ...
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