EKEW 847
19
What to do if trouble occurs
Unplug the appliance before repair!
First check whether there has been any operating error. You can deal with
some problems that occur yourself.
Important note:
Repairs should only be carried out by a qualified and authorised trained
installer!
Even during the guarantee period repairs will not be free of charge if due to
incorrect operation or to non-adherence to our instructions given under “What
to do if trouble occurs”.
Should you need to contact Customer service or order spare parts, always
quote the information printed on the model identification plate. The rating label
is located at the bottom side of the hob. You will also find it stuck onto the
front page of the operating instructions enclosed.
Installation
Please note
It is essential that KÜPPERSBUSCH built-in hobs only be combined with
KÜPPERSBUSCH built-in ovens with an appliance cooling system.
Küppersbusch will not be held liable if other makes are used.
Marks of
conformity issued become invalid on non-observance of this regulation.
Notes for fitting
■
The worktop should be 40 mm thick. It must be installed absolutely
horizontally and the opening must be cleanly cut!
■
The distances of the opening to the wall for the front, the back and the side
have to correspond to the dimension drawing!
A corner moulding of solid wood may be fitted to the worktop at the back
of the cooking zones provided that the minimum clearances are maintained.
The distance to mounted cupboards should be for technical reasons at least
300 mm.
■
No cross-bars may be in the area of the cut-out underneath. They have to
be reduced at least to the opening size of the worktop.
■
The plastic finish or the
veneer of built-in kitchen
furniture must have been
produced using a heat-
resistant adhesive
(100 °C).
■
Cooker hoods or wall
cupboards mounted
above the hob must be
installed with a minimum
distance of 650 mm to
the hob.
We recommend sealing the cut sections of the worktop for built-in sinks and
oven hobs with water-proof protection paint.
The seals must be replaced whenever the appliance is removed from the
worktop.
In the case of ceramic-tiled worktops it is necessary to provide an additional
seal with the aid of a permanently elastic sealing compound. Such sealing
compound can be purchased as Küppersbusch spare part No. 53 55 69.
– Clean the surfaces, apply the sealant in a continuous strip and press the
hob into the opening.
– Cut away excess sealant and clean the sealed surface immediately with
water.
Fault
Cause
Remedy
Circling symbol lines
in all 4 LED displays.
No fault;
normal display after
power cuts.
If there were no objects on the
sensors confirm by means of
the “off” sensor.
Horizontal lines in
the displays running
from top to bottom.
Faulty electronic
component.
Disconnect the fuse,
call Customer service.
Not possible to
switch off the hob.
Faulty electronic
component.
Disconnect the fuse,
call Customer service.
LED display for
cooking settings and
heat display does
not come on or only
partially.
LED display
defective.
Call Customer service.
Risk of burning, as the
temperature warning is not
guaranteed.
Cooking zone does
not heat up.
Household fuse
defective.
Check and replace fuse, if
necessary.
Childproof lock not
unlocked.
Unlock childproof lock.
Cooking zone
defective.
Call Customer service.
Inner circuit of a
dual-circuit cooking
zone defective.
Under no circumstances
continue to use the outer circuit
which is still working!
Immediately call Customer
service.
Individual sensors or
all of the sensors no
longer react to
touch.
Sudden change in
the heat
transmission
Remove the source of heat.
Brief disconnection of the hob
from the power source (by
means of the fuse).
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