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TECHNICAL PASSPORT ENGLISH
Washing Machines
OTHER ANOMALIES
Problem Possible causes and practical solutions
The washing machine does
not work/start
Make sure the product is plugged into a working supply socket.
Make sure power is on.
Make sure the wall socket is working, testing it with another appliance
such as a lamp.
The door may not be correctly closed: open and close it again.
Check whether the required program was correctly selected and the
start button pressed.
Make sure the washing machine is not in pause or time delay mode.
Water leaked on the fl oor
near the washing machine
This may be due to a leak from the seal between the tap, supply hose
and fi ll valve; in this case, replace it and tighten the hose connections
correctly.
Make sure the front fi lter is correctly closed.
The washing machine does
not spin
The machine is fi tted with a detection system that protects the load and
product from damage if the load is not balanced before spinning. This
may result in:-
The machine attempts to balance the load, increasing the time of spin.
Reduction of the speed of spin to decrease vibrations and noise.
The spin cycle aborting to protect the machine and load.
If this is experienced remove the load de-tangle it, reload it and restart
the spin program.
This could be due to the fact that water has not been completely
drained: wait a few minutes. If the problem persists, see Error 3 section.
Some models include a "no spin" function: make sure it is not selected.
Check which options are selected and their effect on the spin cycle.
Excessive detergent can impede the spin cycle, ensure the correct
amount of detergent is being used.
Strong vibrations / noises
are heard during the spin
cycle
The washing machine may not be fully levelled: if necessary, adjust the
feet as indicated in the specifi c section.
Make sure transport screws, rubber bungs and spacer tubes were
removed.
Make sure there are no foreign objects inside the drum (coins, hinges,
buttons, etc...).
The standard manufacturer warranty covers faults caused by electrical or mechanical
faults in the product due to an act or omission of the manufacturer. If a fault is
found to be caused by factors outside the product supplied, miss-use or as a result
of the instructions on use not being followed, a charge may be applied.