14
TEchnical passporT
English
Electric hob
TECHNiCAL ASSiSTANCE
AND SPArE PArTS
This appliance, before leaving the
factory, has been carefully tested and
regulated by expert and specialized
personnel in order to guarantee the
best performances.
Any repairs or adjustments which
may be subsequently required may only
be carried out by qualifi ed personnel
with the utmost care and attention.
For this reason, always contact
your Dealer or your nearest After Sales
Centre whenever repairs or adjustments
are required, specifying the type of fault
and the model of appliance in your
possession.
Please also note that genuine spare
parts are only available from our After
Sales Service Centres and authorized
retail o utlets.
The above data are printed on the
data label, put on the inferior part of
the appliance and on the packing label.
The above informations give to the
technical assistant the possibility to get
fi t spare parts and a intervention. We
suggest to fi ll the table below.
TrOUBLESHOOTiNG –
PrOBLEM SOLViNG
Before you contact the Technical
Service, please perform the following
checks.
The appliance does not work:
Ensure that the power cable is
plugged in.
The pot sticks to the glass:
If there is molten material between
the pot and the glass, set the hot plate
to maximum power and try to separate
them.
Message U400 and acoustic
warning:
Power surge. Contact your electricity
company.
Continuous beep, control
disconnected and symbol on
display:
There is an object or liquid on the
touch control. Remove any object or
liquid on the touch control.
A hot plate disconnects and message
E2 appears on the display:
If during cooking the temperature
in the control electronics is excessive,
the hot plates near the control might
disconnect to avoid damages. Excessive
temperature problems during cooking
only occur in extreme cases (cooking
at maximum power for a long time).
In any case, leave the hot plate to cool
down for a few minutes. If the problem
persists, check that the appliance was
installed in accordance with these
manual instructions.