18
19
What?
How?
Important!
Spillovers
on the touch
controls
1.
Switch the hob power off.
2.
Soak up the spill
3.
Wipe the touch control
area with a clean damp
sponge or cloth.
4.
Wipe the area completely
dry with a paper towel.
5.
Switch the hob power
back on.
• The hob may beep
and turn itself off, and
the touch controls may
not work when there is
liquid on them. Make
sure you wipe the
touch control area dry
before turning the hob
back on.
2.4. trouBLESHootING
Problem
Possible causes
What to do
The hob will
not turn on.
no power.
Make sure the hob is
connected to the power
supply and that it is
switched on.
check whether there is a
power outage in your home
or area. If you’ve checked
everything and the problem
persists, call a qualified
technician.
The touch
controls are
unresponsive.
The controls are
locked.
unlock the controls. See
section ‘using your ceramic
hob’ for instructions.
The touch
controls are
difficult to
operate.
There may be a slight
film of water over the
controls, or you may
be using the tip and
not the ball of your
finger when touching
the controls.
Make sure the touch control
area is dry and use the
ball of your finger when
touching them.
The glass
is being
scratched.
rough-edged
cookware.
unsuitable, abrasive
scourers or cleaning
products being used.
Use cookware with flat
and smooth bases.
See ‘choosing the right
cookware’.
See ‘Maintenance’.
Some pans
make crackling
or clicking
noises.
This may be caused
by the construction
of your cookware
(layers of different
metals vibrating
differently).
This is normal for cookware
and does not indicate a
fault.
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