13
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: GTM-8222S PRODUCT CODE: 50900 09/2015
FAQs and Troubleshooting Guide
If you encounter problems with your Four Blade Stick Mixer Set, check in
the table below for solutions to common problems. If none of the suggested
solutions help you solve the problem, or if you experience any other problems
with your Four Blade Stick Mixer Set, do not try and manage them by yourself.
Contact our after sales support line for advice on repair or replacement.
Problem
Possible cause and solution
The appliance
does not work.
Check and ensure that the motor unit is properly
connected to the appropriate mixing tool: the blending
shaft (if using the stick mixer), the whisk holder (if using
the whisk) or the lid (if using the chopping bowl).
Check and ensure that the appliance is properly
connected to the wall outlet and that power is switched
on at the outlet. Also ensure that sure that the power
outlet is not defective, check it with another appliance, or
use a different outlet.
Check and ensure that the variable speed control is set to
an appropriate mixing speed (between 1 and 9).
Can I clean the
bowls in the
dishwasher?
Yes, the chopping bowl and blending beaker may be
washed in a dishwasher. However, never wash the motor
unit and chopping bowl lid in a dishwasher or immerse
these parts in water. Only wipe them with a damp cloth.
To blend soup,
can I use the
stick mixer in the
saucepan?
Yes, you can use the blending shaft directly in a
saucepan, but take care with non-stick coatings and
protect yourself from splashes.
My vegetables are
of inconsistent size
after chopping.
Make sure to cut vegetables into similar sized chunks
before adding them to the chopping bowl for processing.
