Français
Français
15
English
MANUFACTURER’S WARRANTY
: www.krups.com
With a strong commitment to the environment, most of Krups products are
repairable during and after the warranty period. Before returning any defective
products to the point of purchase, please call Krups consumer service directly
at the phone number below for repair options.
Your help to sustain the environment is appreciated!
The Warranty
This product is guaranteed by Krups for a period of 2 years against any manufacturing defect in materials
or workmanship, starting from the initial date of purchase.
The manufacturer’s warranty by Krups is an extra benefit which does not affect consumer’s Statutory
Rights.
The Krups warranty covers all costs related to restoring the proven defective product so that it conforms
to its original specifications, through the repair or replacement of any defective part and the necessary
labor. At Krups’s choice, a replacement product may be provided instead of repairing a defective product.
Krups’s sole obligation and your exclusive resolution under this warranty are limited to such repair or
replacement.
Conditions & Exclusions
The Krups warranty only applies within USA, Canada & Mexico, and is valid only on presentation of a
proof of purchase. The product can be taken directly in person to an authorized service centre or must
be adequately packaged and returned, by recorded delivery (or equivalent method of postage), to a Krups
authorized service centre. Full address details for each country’s authorized service centre are listed on the
Krups website (www.krups.com) or by calling the appropriate telephone number listed below to request
the appropriate postal address.
Krups shall not be obliged to repair or replace any product which is not accompanied by a valid proof of
purchase.
This warranty will not cover any damage which could occur as a result of misuse, negligence, failure to
follow Krups instructions, use on current or voltage other than as stamped on the product, or a modification
or unauthorized repair of the product. It also does not cover normal tear and wear, maintenance or
replacement of consumable parts, and the following:
-using the wrong type of water
-scaling (any de-scaling must be carried out according to the instructions for use);
-ingress of water, dust or insects into the product;
-mechanical damages, overloading
-damages or bad results due to wrong voltage or frequency
-accidents including fire, flood, lightning, etc
-professional or commercial use
-damage to any glass or porcelain ware in the product
This warranty does not apply to any product that has been tampered with, or to damages incurred through
improper use and care, faulty packaging by the owner or mishandling by any carrier.
The Krups manufacturer’s warranty applies only for products purchased and used in USA, Canada &
Mexico. Where a product purchased in one country and then used in another one:
a) The Krups guarantee duration is the one in the country of usage of the product, even if the
product was purchased in another listed country with different guarantee duration.
b) The Krups guarantee does not apply in case of non conformity of the purchased product
with the local standards, such as voltage, frequency, power plugs, or other local technical
specifications
c) The repair process for products purchased outside the country of use may require a longer time
if the product is not locally sold by Krups
d) In cases where the product is not repairable in the new country, the Krups guarantee is limited
to a replacement by a similar product or an alternative product at similar cost, where possible.
English
15
