94
PROBLEMS
CAUSES
SOLUTIONS
Excessive vibration.
The appliance is not positioned
on a flat surface, the appliance is
not stable.
Place the appliance on a flat surface.
Volume of ingredients too high.
Reduce the quantity of ingredients
processed.
Accessory error.
Check that you are using the
recommended accessory.
Slight noise during
operation
The spindle of your appliance
may create a noise during
operation at reduced speed
or with the use of certain
ingredients (rice…)
This is a temporary phenomenon, which
has no consequences on the life of your
appliance. It will fade or disappear after a
few uses and cleaning operations of the
removable spindle (refer to the paragraph
“Cleaning the appliance”).
Excessive noise during
operation
The use of a wrong accessory
Please use an adequate accessory (e.g.:
do not use the beater F3 for kneading or
mixing the dough, use the knife F4). For
this, refer to the recommendations in the
recipes and the operating instructions
provided in this manual.
Leak through lid.
Volume of ingredients too high.
Reduce the quantity of ingredients
processed.
The lid is not correctly positioned
or locked.
Lock the lid correctly on the bowl.
The lid seal is not present.
Position the seal on the seal holder and
clip the assembly to the lid.
The lid seal is cut or damaged.
Change the seal, contact an approved
service centre.
Accessory error.
Check that you are using the
recommended accessory.
Leak from the driver in
the bowl or from the
XL base accessory.
The bowl seal (D4) is not
correctly positioned.
Position the seal correctly.
The bowl seal is damaged.
Contact an approved service centre.
The locking ring (D6) is not
locked correctly.
Screw the ring in place (D6).
The blades do not
rotate easily.
Pieces of food that are too big or
too hard.
Reduce the size or quantity of the
ingredients processed. Add some liquid.
Smell from motor.
On using the appliance for the
first time, or in the event of
overload of the motor caused
by too large a quantity of
ingredients or by pieces that are
too hard or too big.
Allow the motor to cool down (about
30 minutes) and reduce the number of
ingredients in the bowl.
“STOP” is displayed.
The appliance has detected
too many vibrations and has
changed to the safety mode.
Check that you are at the right speed
and that you are using the recommended
accessory.
“SECU” is displayed.
Motor overload caused by too
many ingredients or pieces
which are too hard or too large
or overuse without sufficient
cooling down time.
Allow the motor to cool down (about
30 minutes) and reduce the number of
ingredients in the bowl.
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