35
EN
PROBLEMS AND CORRECTIVE ACTIONS
PROBLEM
CORRECTIVE ACTIONS
OPERA
TION
The machine displays a fault, the software
is frozen.
OR
Your machine has a malfunction.
Turn off and unplug the machine, remove the filter cartridge,
wait a minute and restart the machine.
Press and hold the On/Off button for at least 3 seconds for
starting.
The device does not turn on after pressing
the On/Off button (for at least 3 seconds).
Check the fuses and the power socket of your electrical
installation.
Check that the two power plugs are correctly inserted into
the socket.
The appliance must be disconnected and
reconnected.
Unplug the appliance for 20 seconds, remove the Claris Aqua
Filter System cartridge if necessary, then put it back into
service.
A power failure has occurred during a
cycle.
The device resets automatically when it turns back on.
USE
The grinder makes an abnormal noise.
Foreign bodies are surely present in the grinder.
There is water under the device.
Before removing the water tank, wait 15 seconds after the
flow of coffee so that the machine finishes its cycle correctly.
Verify that the drip tray is well positioned on the machine. It
must always be in place even when the machine is not in use.
Verify that the drip tray is not full.
When switching off, hot water flows
through the coffee outputs and the One
Touch Cappuccino block.
Depending on the type of preparation the machine can
perform automatic rinsing during its powering off.
The cycle lasts only a few seconds and stops automatically.
The adjustment button for the grinding
fineness is difficult to turn.
Turn the adjustment button of the grinding fineness only
when the grinder is operating.
The device has not issued any coffee.
An incident has been detected during its making.
The device is reset automatically and is ready for a new cycle.
You have used ground coffee instead of
coffee beans.
Use your vacuum cleaner to collect the ground coffee
contained in the bean container.
