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You have emptied the coffee grounds
collector, but the warning message remains
displayed.
Remove the collector, make certain that it is empty, wait for 6 seconds
and then reinstall.
Check that the collector is correctly positioned.
You have washed the cleaning tray, but the
warning message remains displayed.
Remove the tray, wait 6 seconds and then reinstall.
Check that the cleaning tray is correctly positioned.
A power failure occurred during a cycle.
The machine will re-initialise automatically when power is turned on
and be ready for a new cycle.
There is water or coffee under the machine.
The drip tray is overflowing. Empty and clean the cleaning tray.
Check for correct positioning of the drip tray.
Do not remove the water tank before the end of the cycle.
A “Error code XX”” message appears.
Unplug the machine for 20 seconds, remove the Claris cartridge if
required, and turn back on.
If the problem continues, please contact the service center in your
county.
KRUPS MANUFACTURER'S WARRANTY
: www.krups.com
With a strong commitment to the environment, most of Krups products are
repairable during and after the warranty period. Before returning any defective
products to the point of purchase, please call Krups consumer service directly
at the phone number below for repair options.
Your help to sustain the environment is appreciated!
The Warranty
This product is guaranteed by Krups for a period of 2 years or maximum 6.000 cycles against any
manufacturing defect in materials or workmanship, starting from the initial date of purchase.
The manufacturer's warranty by Krups is an extra benefit which does not affect consumer's
Statutory Rights.
The Krups warranty covers all costs related to restoring the proven defective product so that it
conforms to its original specifications, through the repair or replacement of any defective part and
the necessary labor. At Krups’s choice, a replacement product may be provided instead of repai-
ring a defective product. Krups’s sole obligation and your exclusive resolution under this warranty
are limited to such repair or replacement.
Conditions & Exclusions
The Krups warranty only applies within USA, Canada & Mexico, and is valid only on presentation
of a proof of purchase. The product can be taken directly in person to an authorized service
centre or must be adequately packaged and returned, by recorded delivery (or equivalent method of
postage), to a Krups authorized service centre. Full address details for each country’s authorized
service centre are listed on the Krups website (www.krups.com) or by calling the appropriate tele-
phone number listed below to request the appropriate postal address.
Krups shall not be obliged to repair or replace any product which is not accompanied by a valid
proof of purchase.
This warranty will not cover any damage which could occur as a result of misuse, negligence, fai-
lure to follow Krups instructions, use on current or voltage other than as stamped on the product,
or a modification or unauthorized repair of the product. It also does not cover normal tear and
wear, maintenance or replacement of consumable parts, and the following:
-using the wrong type of water
-scaling (any de-scaling must be carried out according to the instructions for use);
-ingress of water, dust or insects into the product;
-mechanical damages, overloading
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