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TROUBLESHOOTING
The KR2812 is designed for indoor use only. Do not set the handset in direct sun
light, it will damage the LCD display which will not cover under warranty. First,
check these steps, it may save you to go through a repair process:
• The base unit is connected to the power supply and phone line.
• The main power is switched on at the socket.
• The handset battery is installed and fully charged.
DO NOT
open the handset or the base since it will null your warranty.
“OUT OF RANGE” message on
the handset
PROBLEM
POSSIBLE CAUSES / REMEDIES
• Out of range from base unit - move the
handset within 300 m (approx. 980 ft) radius
from the base unit.
• Interference from environment - reposition the
base unit to reduce interference. (For
example, move the base higher.)
• De-synchronization has occurred. The base
unit will need to be reset and synchronized.
• Handset may not be registered to base unit.
• Ensure the handset is not placed in the cradle
• Return to standby mode by pressing
DEL
• The handset is in Baby Call mode. To deacti-
vate see section on PHONE SETUP
• Check with your telephone company for Caller
ID service subscription
• Full name and number need to be stored in the
call log before display. Do not pick up the
handset in the first ring since the Caller ID
information will be send after the first ring
and before second ring.
• Ring Volume is turned “OFF” (to turn ring
volume on see section on RING SETTING.)
• Make sure that your ear is touching the top
section of the handset (receiver) when you
are listening to the conversation
• Battery pack is old. Replaced with a new
battery pack
• A maximum of 4 units can be registered at one
time. De-register a handset and try again
• Make sure you select a base number that has
not been used
Can not enter the options
Every key I press calls a
preset number
Caller ID is not displayed
Handset does not ring
I can’t hear the person talking
on the other line
Battery is low, even if recharged
I can’t register my new
handset
