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TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE
If the unit appears to be malfunctioning, read through the OPERATION section of this manual first. If the problem
persists, see Troubleshooting chart below. The problem may be something very simple that can be solved without a
service call. Always see if this chart describes the problem, identifies the cause and offers a remedy.
TROUBLESHOOTING CHART
Fault
Probable Cause
Action
The evaporator is iced over
The unit is exposed to excessive
moisture or the auto defrost cycle is
set incorrectly
Run the manual defrost cycle or
unplug the unit and open the door
There is a loud noise
The floor is too weak or the unit is not
level
Check the installation confirming
the unit is level and adjust the tray
position
The back of the unit is too close to
the wall
The tray is not in the correct position
The fan blade may be obstructed or
unbalanced
Clear the fan blade obstruction or
replace the fan
Compressor is Not Running
Fuse blown or circuit breaker tripped
Replace fuse or reset circuit
breaker. If replacement of fuse or
reset of circuit breaker doesn’t
correct the problem contact a
qualified service technician.
Power cord unplugged
Plug in power cord and check that
the relevant breaker isn’t tripped
Thermostat set too high
Set thermostat to lower
temperature
A ground fault protector has tripped
Reset or eliminate the GFI breaker
or receptacle
Cabinet Temperature is too
Warm
Thermostat is set too high
Set thermostat to lower
temperature.
Airflow is blocked
Re-arrange products to allow for
proper air flow. Make sure there is
at least four inches of clearance
from the fan
Low refrigerant levels
Contact a qualified service
technician to check refrigerant
levels
Door is slightly ajar
Make sure door is completely
closed.
