TVtoLCD User´s Guide
General information and important notes
2
1.4
Warranty
Each board is carefully and thoroughly tested before being shipped. If, however, problems should occur
during the operation, please check your user specific settings of all boards included in your system. This
is often the source of the fault. If a board is defective, it can be sent to your supplier for repair. Please
take care of the following steps:
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The board returned should correspond to the factory default settings since a test is only
possible under these settings.
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In order to repair your board as fast as possible, we require some additional information from
you. Please fill out the attached Repair Form and include it with the defective board.
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If possible, the board will be upgraded to the latest version without additional cost.
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Upon receipt of the board, please be aware that your user specific settings are changed during
the test.
Within the guarantee, the repair is free as long as the guarantee conditions were kept. If no fault has
been found, you will be charged with the test cost due to the high test expenditure. Repairs outside of
the guarantee will be charged.
This Kontron Embedded Modules product is warranted against defects in material and workmanship for
our guaranteed warranty period from the date of shipment. During the warranty period, Kontron
Embedded Modules will, at its option, either repair or replace products which prove to be defective.
For warranty service or repair, the product must be returned to a service facility designated by Kontron
Embedded Modules.
The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance or
handling by buyer, unauthorized modification or misuse, operation outside of the environmental
specifications for the product, or improper installation or maintenance.
Kontron Embedded Modules will not be responsible for any defects or damages due to a faulty Kontron
Embedded Modules product other than the products supplied by Kontron Embedded Modules.