bizhub 652/552
12-9
12.3
Error messages displayed
12
12.3.4
Network Fax Error Code
If the machine encounters a problem while sending or receiving a network fax, an error dialog will appear and
error codes will be displayed in Nxx format. Take corrective actions by referring to the table below.
Transmission system error code
R79
Turn the main power off, and then turn it on again.
R93
•
After checking with the sender, register a Confidential User Box for confidential recep-
tion.
•
Check the password for the Confidential User Box.
R94
•
After checking with the recipient, register a Relay User Box for relay distribution.
•
Check the password for the Relay User Box.
R95
Check Forward TX Setting.
R96
Inform the recipient of the correct number for the Confidential User Box.
R97
Check PC-Fax RX Setting.
R99
Turn the main power off, and then turn it on again.
Code
Corrective Actions
Code
Type
Descrip-
tion
Redial ON
or OFF
Corrective Actions
N10
Connec-
tion error
Server con-
nection er-
ror
OFF
•
Check the state of the recipient.
•
Check the network settings for the ma-
chine.
•
Ask the network administrator to ensure
that the network is running successfully.
N11
Connec-
tion error
Connec-
tion refused
OFF
Reception refused. Check the state of the
recipient.
N12
Connec-
tion error
Line dis-
connected
ON
Verify that the cables and cords are secure-
ly connected and that there is no network
failure.
N13
Connec-
tion error
No net-
work re-
sponse
OFF
•
Check the state of the recipient.
•
Check the network settings for the ma-
chine.
•
Ask the network administrator to ensure
that the network is running successfully.
N14
Connec-
tion error
Mail distri-
bution error
OFF
Check the recipient's state and then resend
the fax.
N15
Recipient
resetting
Recipient
connection
reset
ON
Check the recipient's state and then resend
the fax.
N16
Recipient
busy
Recipient
busy
ON
Check the recipient's state and then resend
the fax.
N17
LAN con-
nection
Connec-
tion timeout
OFF
Check the recipient's state and then resend
the fax.
N18
Network er-
ror
Network er-
ror
OFF
•
Check that the network fax settings are
correct.
•
Verify that the cables and cords are se-
curely connected and that there is no
network failure.
•
Turn the main power off and back on
and then resend the fax.
N20
Memory er-
ror
Memory er-
ror
OFF
Memory is full.
•
Check that there are no other jobs being
processed.
•
Reduce the number of pages to be sent
or reduce the scanning resolution to re-
send the fax.
Содержание bizhub 552
Страница 2: ... ...
Страница 14: ...Contents 12 bizhub 652 552 ...
Страница 15: ...1 Introduction ...
Страница 16: ......
Страница 21: ...2 Before using the Network Scan Fax Network Fax functions ...
Страница 22: ......
Страница 34: ...Overview 2 2 14 bizhub 652 552 2 2 ...
Страница 35: ...3 Control Panel Liquid Crystal Display ...
Страница 36: ......
Страница 53: ...4 Registering the basic information ...
Страница 54: ......
Страница 60: ...Using the Web service 4 4 8 bizhub 652 552 4 4 ...
Страница 61: ...5 Sending ...
Страница 62: ......
Страница 136: ...Redialing G3 IP 5 5 76 bizhub 652 552 5 13 ...
Страница 137: ...6 Receiving G3 IP I FAX ...
Страница 138: ......
Страница 150: ...Footer Position 6 6 14 bizhub 652 552 6 7 ...
Страница 151: ...7 Convenient functions G3 IP I FAX ...
Страница 152: ......
Страница 162: ...Fax transmission using extension lines G3 7 7 12 bizhub 652 552 7 9 ...
Страница 163: ...8 Description of reports and lists ...
Страница 164: ......
Страница 178: ...Reports lists commonly used among G3 IP I FAX 8 8 16 bizhub 652 552 8 3 Fax Setting List ...
Страница 179: ...bizhub 652 552 8 17 8 3 Reports lists commonly used among G3 IP I FAX 8 ...
Страница 180: ...Reports lists commonly used among G3 IP I FAX 8 8 18 bizhub 652 552 8 3 Relay List ...
Страница 181: ...bizhub 652 552 8 19 8 3 Reports lists commonly used among G3 IP I FAX 8 Sender TSI RX User Box ...
Страница 182: ...Reports lists commonly used among G3 IP I FAX 8 8 20 bizhub 652 552 8 3 Confidential Bulletin List ...
Страница 193: ...9 User Mode Settings ...
Страница 194: ......
Страница 222: ...User Settings 9 9 30 bizhub 652 552 9 3 ...
Страница 223: ...10 Administrator Mode Settings ...
Страница 224: ......
Страница 267: ...11 PageScope Web Connection ...
Страница 268: ......
Страница 272: ...Logging in and logging out 11 11 6 bizhub 652 552 11 2 Login as an administrator again ...
Страница 281: ...bizhub 652 552 11 15 11 2 Logging in and logging out 11 Select the desired menu in the drop down list click Display ...
Страница 299: ...12 Troubleshooting for fax and scanning problems ...
Страница 300: ......
Страница 310: ...If Contact your service representative is displayed Service Call 12 12 12 bizhub 652 552 12 4 ...
Страница 311: ...13 Appendix ...
Страница 312: ......
Страница 325: ...14 Index ...
Страница 326: ......
Страница 334: ...14 10 bizhub 652 552 Index by button 14 14 2 ...