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11 Troubleshooting
Do not perform any modifications or repairs on the product!
Safety-relevant parts may only be repaired by a specialist.
Problem/Fault
Possible Cause(s)
Remedy
The fastening screws cannot be screwed
tightly or were turned too far during instal-
lation
Replace the screws and nuts Only use
screws that match the original screws;
contact the manufacturer or retailer for
information.
The fan does not start
Building fuse or circuit breaker defective
Check the building fuse or circuit breaker
and replace if necessary
The direction switch is positioned in the
middle
Set the direction switch to the up or down
position
Set the pull chain switch to the "OFF" setting
Pull the pull chain once
Loose cable plug
DANGER:
Disconnect the fan from the mains network
before checking the cable plug. Check the
cable plug
Fan defective
Have the ventilator checked by specialists
or send it to Customer Services (Address -
see Chapter "Warranty and Service")
Fan runs loudly or sways significantly
Blade mounts not firmly connected
Check the screw connection of the blade
mounts
Blade damaged
Check the blades, replace if necessary
Blade not balanced out
Change the positionings of the blades
amongst themselves
Loosen blade attachment(s)
Check the blade attachments
Fan is not hung correctly
DANGER:
Disconnect the fan from the mains network
before checking whether it is hung correctly.
Check the fastening of the installation plate
and extension rod, and correct any improper
fastening.
Light does not function
Bulb defective
Check the halogen bulbs and replace
defective bulbs
Loose cable plug
DANGER:
Disconnect the fan from the mains network
before checking the cable plug. Check the
cable plug
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