16
TROUBLESHOOTING
Problem
Possible Cause
Solution
Pool vacuum does not capture
debris
Battery is running out
Charge the battery again.
Impeller is jammed
Power off the pool vacuum and visually check the gap
in the middle of the pool vacuum to see if the impeller
is jammed by large debris. If possible, use a small tool
to remove the debris carefully. If necessary, contact
your dealer for further instructions.
WARNING!
Make sure the pool vacuum is
powered off when the unit is being serviced.
Impeller is broken
Contact your dealer for impeller replacement.
Filter cage is full
Clean the filter cage.
Debris escapes from the filter
Suction nozzle flap is
broken
Suction nozzle flap works like a door to prevent debris
from escaping from the filter. Contact dealer for
replacement part and instructions.
Filter cage is damaged. Replace with a new filter cage.
Outlet valve comes off.
Without the outlet valve, the pool vacuum might
capture debris through this opening. Contact dealer for
a valve replacement.
Telescopic pole connector
cannot be secured in assembly
Side pin on pole
connector is broken
Replace with a new pole connector.
Pool vacuum cannot be
charged / recharged
Battery is damaged
Contact dealer for battery replacement.
WARNING!
DO NOT open the pool vacuum
and replace the battery by yourself. This could result in
severe or fatal injury and the warranty will be voided
as a result.
Contact pins of the
charger base and unit
are not connected.
Make sure that the charger base is assembled on the
unit properly and the contact pins are connected.
External adaptor
damaged
Contact dealer for replacement.
WARNING!
Using the wrong external adaptor
will result in damaging the pool vacuum / battery and
voiding the warranty as a result.
Pool vacuum does not move
smoothly
Wheel is jammed
Clean out the debris from the wheel.
Environmental Programmes, WEEE European Directive
Please respect the European Union regulations and help to protect the environment.
Return non-working electrical equipment to a facility appointed by your municipality that properly recycles
electrical and electronic equipment. Do not dispose them in unsorted waste bins. For items containing
removable batteries, remove batteries before disposing of the product.
© 2016 Kokido Development Ltd.
All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of Kokido
Development Ltd. (V1)
If soft copy of this instruction manual is required, please contact our customer service by email:
