Troubleshooting (cont.)
Solenoid Troubleshooting Table
Symptoms
Probable Causes
Recommended Action
1.
Water leaks from
the solenoid valve.
A.
Hose
connections
are not
secure.
A. CAUTION: Risk of
personal injury or
product damage.
Turn
off the main power and
water supply. Check all
connections. Make
adjustments as needed.
B.
Internal leak.
B.
Replace the solenoid
valve assembly.
2.
No audible
″
click
″
when solenoid is
activated.
A.
Loose
solenoid wire
connection.
A.
Check solenoid wire
connection to the circuit
board.
B.
Solenoid
valve is not
functioning.
B.
Replace the solenoid
valve assembly.
Handle Switch Troubleshooting Table
Symptoms
Probable Causes
Recommended Action
1.
Handle LED is lit
when the handle
is closed.
A.
Valve
setscrew
needs
adjustment.
A.
Refer to the
″
Handle
LED Adjustment
″
section.
2.
Handle does not
return to the
upright position.
A.
Valve
setscrew
needs
adjustment.
A.
Refer to the
″
Handle
LED Adjustment
″
section.
Kohler Co.
19
1387795-2-B
3.
Water does not
fully shut off.
A.
Valve
setscrew
needs
adjustment.
LED Adjustment
″
section.
4.
Handle LED does
not illuminate
when the handle
is rotated open.
A.
Loose handle
switch wire
connection.
A.
Check handle switch
wire connection to the
circuit board.
B.
Circuit board
is not
functioning
correctly.
B.
Replace the cover
assembly.
