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PRODUCT WARRANTY
Thornthwaite Technologies Pty Ltd guarantees the Products (“Product”) listed in the Product Schedule and
distributed by Thornthwaite Technologies in Australia through an authorized supplier for use in Australia.
Thornthwaite Technologies is proud of the quality and workmanship of its Products. These Products
have been properly designed, tested and inspected before they were shipped to you. If properly installed
and operated in accordance with instructions furnished, they should give optimum reliable performance.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If you
are a consumer, you are entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The benefits of this warranty are in addition to any rights and remedies imposed by Australian State and
Federal legislation that cannot be excluded. Nothing in this warranty is to be interpreted as excluding,
restricting or modifying any State or Federal legislation applicable to the supply of goods and services
which cannot be excluded, restricted or modified.
WARRANTY STATEMENT
Subject to the "EXCLUSIONS", "PROCEDURE WHEN REQUESTING SERVICE UNDER THE
WARRANTY" and "LIMITATIONS" below, each of the Products listed below is warranted in respect of the
type of installation and use during the Warranty Period against defects in materials and workmanship.
Thornthwaite Technologies will rectify free of charge for parts, any fault due to a defect in
materials or workmanship appearing within the Warranty Period subject to the conditions set out below.
This warranty is not transferable to a subsequent customer if the Product is sold by the original purchaser
during the Warranty Period.
WARRANTY PERIOD
The Products listed below are warranted for the period stated below from the date of invoice of the
original purchase:
Product Type of Installation
Domestic Commercial
Mira digital shower mixers 2 Years 1 Year
Mira digital shower mixers - if registered online within 3 months
of purchase at www.mirashowers.com.au
5 Years 1 Year
Mira showerheads and fittings 1 Year 1 Year
For the purposes of this section, “Commercial” means installation for businesses, commercial operations,
public use or access or high use activities. “Domestic” means any private or domestic use that does not
fall within the definition of Commercial.
EXCLUSIONS
This warranty will not extend to:
• Shipping or delivery charges to or from Thornthwaite Technologies. Thornthwaite Technologies
will not bear the expense of making the warranty claim.
• To the extent permitted by law, at no time will Thornthwaite Technologies be liable for any economic
loss consequent upon the failure of the products.
• Reused, recycled or demonstration goods.
• Alleged defects that are within acceptable industry standards.
• Damage to the exterior finishes, or surface scratches.
• Parts which have been affected by fair wear and tear.