Troubleshooting (cont.)
Troubleshooting Table
Symptoms
Probable Cause
Recommended Action
B.
Interface cable connections may
be loose or disconnected.
B.
Check all interface cable
connections, connect if needed.
C.
Circuit breaker has been
tripped.
C.
Reset the circuit breaker.
D.
The valve memory may require
resetting.
D.
Disconnect and reconnect the valve
power cord from the electrical
outlet.
E.
A
″
straight-through
″
cable or
coupler was used to connect the
interface to the valve.
E.
Connect the interface to the valve
using a
″
cross-over
″
cable and
coupler.
F.
If none of the recommended
actions for the above issues
correct the symptom, the valve
or interface requires servicing.
F.
Contact your Kohler Co.
Authorized Service Representative.
2.
The interface power
indicator is lit, but the
system will not turn on.
A.
Interface cable connections may
be loose.
A.
Check all interface cable
connections, connect if needed.
B.
If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
B.
Contact your Kohler Co.
Authorized Service Representative.
3.
The interface functions
normally but no water
flows from the
components.
A.
Valve outlets may be blocked.
A.
Check the valve outlets for
blockage or debris. Clean the outlet
screens. Refer to the
″
Clean the
Outlet Screens
″
section.
B.
Fittings/Spray faces may be
blocked.
B.
Clean the spray faces and any
screens in your fittings.
C.
Hot and cold water supplies are
not turned on.
C.
Turn on the water supply to the
valve.
D.
The valve memory may require
resetting.
D.
Disconnect and reconnect the valve
power cord from the electrical
outlet.
E.
System error.
E.
Check the user interface for an
error code. Refer to the
″
Error Code
Diagnosis
″
section in the Digital
Interface Homeowners or User
Guide.
F.
If none of the recommended
actions for the above issues
correct the symptom, the valve
requires servicing.
F.
Contact your Kohler Co.
Authorized Service Representative.
4.
Maximum blend
temperature too hot or
too cold.
A.
Incorrect maximum temperature
setting.
A.
Refer to the
″
Set the Maximum
Temperature
″
section in the Digital
Interface User Guide.
B.
If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
B.
Contact your Kohler Co.
Authorized Service Representative.
5.
Continuous flow.
A.
System will not switch off.
A.
Turn off the water and power
supply and contact your Kohler Co.
Authorized Service Representative.
B.
Flow rate exceeds 10 gpm (45.5
lpm) from one outlet.
B.
Ensure flow restrictors are installed
in both outlets.
6.
Only cold water flows
from the outlets.
A.
Hot water supply is either not
turned on or not connected to
the valve inlet.
A.
Check if the hot water supply is
turned on and connected to the
valve inlet.
1145587-2-A
16
Kohler Co.
Содержание K-528
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