
1195108-X5-A 44
Kohler Co.
Troubleshooting Information (cont.)
Music and Sounds Troubleshooting
Symptoms
Probable Causes
Recommended Action
1. Music will not play.
A. External speaker are selected,
but there are no external
speakers connected.
A. Using the remote control, change the
speakers setting by selecting:
[music] > [options] > [toilet]
B. Volume scroll bar is dragged all
the way down.
A. Using the remote control, adjust the
volume setting by selecting: [music]
> [Numi] or [aux] and adjust the
[volume] scroll bar up.
2. External player silence. A. External player volume down to
a minimum or in “mute” state.
A. Open the volume of external player or
release “mute” state.
B. External audio source mode
is not activated.
A. Using the remote control to activate
the aux mode: [music] > [aux] >
> [on]
and adjust the [volume] scroll bar up.
3. External player sound
quality is not good.
A. External player sound quality is
not good.
A. Change the external player.
B. Input signal too high or too low.
A. Set the volume of external sound input
to middle position.
4. Toilet beeps when
unplugged or
plugged in.
A. This is normal operation.
A. No action needed.
5. The key sounds are not
heard when toilet is in
use.
A. The key sounds are not
activated.
A. Using the remote control, enable the key
sounds by selecting: [settings] >
[feature settings] > [key sound] > [enable]
6. There is no welcome
music.
A. “Welcome music” is not
activated.
A. Enable the “welcome music” feature
with remote control: select [settings] >
[feature settings] > [welcome music]
and then set either NUMI or SD card
as the source of the welcome music.
B. When selected as the source of
welcome music, the SD card is
either incorrectly inserted or
void of MP3 audio.
A. Make sure the card is properly
inserted and loaded with music in
MP3 format.
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