
Kohler Co.
43 1195108-X5-A
Troubleshooting Information (cont.)
Power Troubleshooting
Symptoms
Probable Causes
Recommended Action
1. There is no power to
the toilet.
A. Toilet is not plugged in or the
GFCI is tripped.
A. Plug in the toilet or confirm the GFCI has
not been tripped.
2. Toilet beeps when
unplugged or
plugged in.
A. This is normal operation.
A. No action needed.
3. Remote control pops up
“Check/Replace Back
Up Batteries and
Restart System”.
A. Low battery.
A. Replace with new batteries.
4. Emergency flush
does not work upon
power failure. The
buzzer beeps twice.
A. Low battery.
A. Replace with new batteries.
5. Emergency flush
does not work upon
power failure.
A. Backup batteries are not
installed.
A. Insert new batteries.
B. Backup batteries are dead.
A. Replace with new batteries.
Lights Troubleshooting
Symptoms
Probable Causes
Recommended Action
1. Back panel lights do
not illuminate.
A. Light is not activated.
A. Activate the light using the remote control
by adjusting: [lighting] > [ambient light]
B. The environment is very bright.
A. No action needed.
2. Toilet beeps when
unplugged or
plugged in.
A. This is normal operation.
A. No action needed.
3. There is an unexpected
light blinking at night.
A. The light is the UV cleaning
indicator. It means the UV
cleaning cycle is in process.
A. No action needed.
4. The welcome light and/
or night light are not lit.
A. The welcome light and/or night
light are not enabled.
A. Using the remote control, enable the lights
by selecting: [settings] > [feature settings] >
[lighting] and then enabling the desired
features by selecting the corresponding
radio button.
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