Troubleshooting (cont.)
Symptoms
Probable Causes
Recommended Action
6.
Blower motor runs but no
air bubbles are observed.
A.
Blower motor inlet is blocked.
A.
Clean blower motor inlet.
B.
Airjets are clogged.
B.
Use a small between-the-teeth
dental brush and white vinegar.
Dip the brush in the vinegar, brush
the hole, rinse the brush in clean
water, and then use the wet rinsed
brush to rinse the hole.
C.
Check valve (some models)
does not work.
C.
Replace the check valve.
D.
Blower motor does not work.
D.
Replace the blower motor.
7.
Blower motor operates,
air bubbles are observed,
but speed feature does
not work.
A.
Blower motor inlet is blocked.
A.
Clean blower motor inlet.
B.
Loose, disconnected, or
damaged wiring harness.
B.
Check wiring for proper
connections. Replace the wiring
harness if necessary.
C.
User keypad does not work.
C.
Replace the user keypad.
D.
Blower motor does not work.
D.
Replace the blower motor.
8.
Blower motor does not
turn off when the On/Off
button is pressed.
A.
User keypad does not work.
A.
Replace the user keypad.
B.
Loose, disconnected, or
damaged wiring harness.
B.
Check wiring for proper
connections. Replace the wiring
harness if necessary.
C.
Control does not work.
C.
Replace the control.
9.
Purge mode does not
work.
A.
User keypad does not work.
A.
Replace the user keypad.
B.
Control does not work.
B.
Replace the control.
10.
Bath does not purge
automatically.
A.
Blower does not work.
A.
Replace the blower.
Warranty
ONE-YEAR LIMITED WARRANTY
KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not
responsible for removal or installation costs.
Use of in-tank toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI
53044, USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and
001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from
within Canada, or www.mx.kohler.com in Mexico.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations on how
long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages,
so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You
may also have other rights which vary from state/province to state/province.
This is Kohler Co.’s exclusive written warranty.
Kohler Co.
13
1237791-2-G
