Troubleshooting
Problem
Solution
The machine cannot be started
·
In case of a low battery level, please place the machine on the
charging base and align it at the electrode plate, the machine
will be started automatically (if the machine is completely
powered off, it can be started automatically after charged for a
while)
·
If the environment temperature is lower than 0°C or higher than
50°C, please use it at a temperature of 0-40°C
The machine cannot be charged
·
Please move the machine away, check whether the indicator
light of the charging base lights on and confirm both ends of the
power adapter of the charging base are connected well
·
In case of poor contact, please clear the charging base shrapnel
and the charging contact on the host or push the side brush
aside
Abnormal behaviour
Shut down and restart the machine
The machine cannot be recharged
The host is too far away from the charging base, please put the
host near the charging base and make another try
Abnormal noise when in use
Main brush, side brush or wheel may be twined by foreign
matters, please shut down the machine and remove foreign
matters
Cleaning ability declines or dust
falls out
·
The dust box is full, please clear it
·
The filter screen is blocked, please clear or replace it
·
The main brush is twined by foreign matters, please clear it
Wi-Fi cannot be connected
·
Wi-Fi signal is bad, please ensure that it is covered by Wi-Fi
signal
·
Wi-Fi is connected abnormally, please reset Wi-Fi, download the
latest APP and try to reconnect it
·
Password is inputted incorrectly
·
The router is available for 5G frequency band, the cleaning robot
is available for 2.4G frequency band only
Fixed-time cleaning fails
In case of a low battery level, fixed-time cleaning can be started
only when the battery level is not less than 30%
Whether the machine consumes
power if it is always placed on the
charging base
The host consumes a little power if it is always placed on the
charging base and it enables the best performance of battery
Whether the machine needs to be
charged for 16 hours for the first
three times
The lithium battery can be used immediately after being charged
and has no memory effect
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Содержание SmarterHome LX10
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