15
Issue
Possible cause
Potential solution
The scrubber does
not work
•
Rolling brush is jammed by hair or
other objects
•
The waste water tank is full
•
Insufficient water in the clean water
tank
•
Low battery
•
Clean the rolling brush
•
Clean the waste water tank
•
Refill the clean water tank
•
Charge the machine
Low suction force
•
Rolling brush, brush cover and waste
water tank are not installed properly
•
Brush is jammed by hair or other
objects
•
Nozzle or pipe is blocked
•
The filter screen above the float is dirty
•
The filter of the waste water tank is
dirty or missed
•
Install again
•
Clean the rolling brush
•
Clean the obstacles in the
nozzle or the pipe
•
Clean the filter screen
•
Clean or install the filter
Noise from fan
operation
•
The nozzle is blocked
•
The water in waste water tank has
reached specified level
•
Remove any obstacles in the
nozzle
•
Clean the waste water tank
No water from the
floor brush
•
Insufficient water in the clean water
tank
•
The clean water tank is not installed
properly
•
Refill the clean water tank
•
Reinstall the clean water
tank
Water leakage at
the air outlet
•
The float of the waste water tank is
caught by any foreign matter
•
The filter of the waste water tank is not
dried after cleaning and using
•
Remove any foreign matters
at the float
•
Dry the filter after cleaning
and using the vacuum
Water leakage at
the bottom of the
floor brush
•
The waste water tank or its filter is not
•
installed
•
Install the waste water tank
or its filter
TROUBLESHOOTING
