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English
Troubleshooting
If there are any problems during operation, please refer to the following table. If problems cannot
be solved as indicated under
Solution
, please contact your manufacturer.
Warning
Only perform the steps described within this instruction manual! All further inspection,
maintenance and repair work must be performed by an authorised service centre or a similarly
qualified specialist.
Problem
Possible cause
Solution
product does not start
not connected to power supply
connect to power supply
power cord or plug is defective
check by a specialist
other electrical defect to the
product
check by a specialist
error occurred
see protection and error codes
remote control faulty
see below
remote control not
working
batteries exhausted
replace batteries
product out of range or signals
disrupted by obstacle
move the remote control closer
and clear obstructions
other electrical defect to the
remote control
check by a specialist
timer not working
implausible, contradictory or
wrong time set
check timer setting
unsatisfactory cooling
nearby heat source hinders
cooling process
relocate product or remove heat
source
ventilation insufficient
ensure surrounding clearance
open window(s) or door(s) in the
room
close window(s) / door(s)
exhaust hose not properly
connected or blocked
connect properly or check for and
remove blockage
air filter(s) blocked
clean air filter(s)
temperature set too high
regulate the temperature
controller
noise
product is not levelled
level the product
product contacts obstacle
remove obstacle
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