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Repacking Instructions
G
D-1
Appendix D — Repacking
Instructions
If you are having difficulties using your camera, please contact a Kodak
representative before returning your unit for service. (In the United
States, call Kodak at 1-800-23-KODAK (1-800-235-6325). In Canada call
1-800-GO-KODAK (1-800-465-6325); in other countries, call your nearest
Kodak representative.) If service is required, your Kodak representative
will instruct you how to return the unit to the nearest service center for
repair and will issue a return authorization number.
Also, please make sure that you have filled out and returned your War-
ranty Registration card; warranty service will not be provided without
return of the Warranty Registration card or dated proof of purchase.
Please follow these instructions if you need to repack your camera to ship
it to Kodak for repair. Be sure to use the original shipping carton and
packing materials. (If the original packaging has been discarded or is not
available, packing will be at the owner’s expense.)
For system testing and calibration after repair, all major system compo-
nents (camera body, Kodak camera back, cables, and AC battery
charger/adapter) must be returned together.
IMPORTANT: DO NOT PACK LENSES, SOFTWARE, OR MANUALS.
1. Fill out the enclosed Problem Report Form (in another appendix). Be
certain your return address is complete.
2. Disconnect all cables from the camera.
3. Remove the lens from the camera body.
4. Cover the lens opening with the camera body cap.
5. Put the camera into the static shielding bag and seal the bag with tape.
6. Place all major system components (see above) into their appropriate
locations within the original shipping carton.
