48
www.kodak.com/go/support
Troubleshooting
Camera/computer communications
LCD screen messages
If...
Try one or more of the following
The computer does
not communicate
with the camera.
■
Turn on the camera (see
page 3
).
■
Make sure the battery is fully charged (see
page 2
).
■
Connect the USB cable to camera and computer port (see
page 37
).
■
Install the software (see
page 36
).
■
Disconnect the USB cable. Close all software applications. Re-install
the software (see
page 36
).
■
Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■
Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see
page 36
).
■
Disconnect the USB cable. Close all software applications. Re-install
the software (see
page 36
).
■
Reboot the computer.
■
Try another computer.
Slide show stops or
does not run on an
external video
device.
■
Adjust the camera Video Out setting NTSC or PAL (
see page 33
).
■
Make sure the external device settings are correct. (See the device’s
user’s guide.)
If...
Try one or more of the following
No pictures or
videos to display
■
Change image storage location setting (
see page 32
).
