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Troubleshooting
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47
Picture is too dark.
■
Turn on the flash (see
page 8
).
■
Move so that the distance between you and the subject is within the
effective flash range (
see page 54
).
■
Use Fill flash (
page 8
) or change your position so light is not behind
the subject.
■
Increase Exposure Compensation (see
page 35
).
Camera does not
recognize SD card.
■
Purchase a certified SD/SDHC card.
■
Reformat the card (
see page 34
).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■
Insert a card into the slot, then push to seat (see
page 4
).
Camera freezes up
when a card is
inserted or
removed.
■
Turn the camera off, then back on.
■
Make sure the camera is turned off before inserting or removing a
card.
■
Try another SD/SDHC card.
Memory card full.
■
Insert a new card (see
page 4
), transfer pictures to the computer (see
page 37
), or delete pictures (see
page 17
).
Memory card and
internal memory
full.
■
Transfer pictures to the computer (see
page 37
), then format the card
or internal memory (
see page 34
).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
If...
Try one or more of the following