42
www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Direct printing (PICTBRIDGE enabled Printer) problems
You cannot take a
picture
■
Turn the camera off, then on again.
■
Depress the Shutter button all the way (
see page 4
).
■
Insert new/charged batteries in the correct orientation (
see
page 1
).
■
When inserting a memory card, push it in until it clicks (
see
page 3
).
■
Memory is full. Transfer pictures to the computer (
see page 36
),
delete pictures (
see page 20
), or insert another card.
Memory card not
recognized or camera
freezes with card
■
Use a card reader to check the card on a computer. If it’s
corrupted, format the card in the camera (
see page 35
).
■
Try another SD or SDHC Card.
Status
Solution
Slide Show does not
run on an external
video device
■
Adjust the camera Video Out setting to NTSC or PAL (
see
page 34
).
■
Make sure the external device settings are correct. (See the
device’s user guide).
Computer does not
communicate with
the camera
■
Turn off the camera, then turn it back on.
■
Make sure fresh batteries are installed correctly (
see page 1
).
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (
see page 36
). Then
turn on the camera.
■
See KODAK Software Help at
www.kodak.com/go/camerasw
.
Status
Solution
Cannot print to a
PICTBRIDGE Printer
■
In the Setup menu, change the Computer Connection setting to
Other Application (
see page 34
).
Status
Solution
