Troubleshooting
www.kodak.com/go/support
37
Computer/connectivity problems
Direct printing (PICTBRIDGE enabled printer) problems
You cannot take a
picture
■
Turn off the camera, then turn on the camera.
■
Depress the Shutter button all the way (
see page 4
).
■
Insert a new/charged battery (
see page 1
).
■
Memory is full. Transfer pictures to the computer (
see page 32
),
delete pictures (
see page 18
), or insert another card.
Cannot find the
desired picture/video
■
To view pictures on a card or in internal memory,
see page 17
.
Status
Solution
Slide Show does not
run on an external
display device
■
Adjust the camera Video Out setting to NTSC or PAL (
see
page 30
).
■
Make sure the external device settings are correct (see the user
guide for the device).
Computer does not
communicate with
the camera
■
Turn off the camera, then turn on the camera.
■
Make sure the battery is charged and installed correctly (
see
page 1
).
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (
see page 32
), then
turn on the camera.
■
See KODAK Software Help at
www.kodak.com/go/camerasw
.
Status
Solution
Cannot print to a
PICTBRIDGE Printer
■
In the Setup menu, change the Computer Connection setting to
Other Application (
see page 31
).
Status
Solution
