Troubleshooting
39
Computer/connectivity problems
You cannot take a
picture
■
Turn the camera off, then on again.
■
Depress shutter button all the way (
page 8
).
■
Insert new or charged batteries (
page 2
).
■
Wait until the ready light is green before attempting to
take another picture.
■
Transfer pictures to the computer (
page 36
), delete
pictures from the camera (
page 24
), switch image storage
locations (
page 18
), or insert a card with available
memory (
page 7
).
Picture orientation is
not accurate
■
Set the Orientation Sensor (
page 19
).
Flash does not fire
■
Check flash setting, and change as needed (
page 14
).
Battery life is short
■
Wipe the contacts with a clean, dry cloth (
page 3
) before
inserting batteries in the camera.
■
Insert new or charged batteries (
page 2
).
If...
Try one or more of the following
The computer does
not communicate with
the camera
■
Turn on the camera.
■
Insert new or charged batteries (
page 2
).
■
Make sure USB cable is securely connected on camera (or
dock) and computer port (
page 36
).
■
Make sure the EasyShare software is installed (
page 30
).
Slide Show does not
run on an external
video device
■
Adjust the camera Video Out setting (NTSC or PAL,
page 21
).
■
Make sure the external device settings are correct (see the
device’s user’s guide).
If...
Try one or more of the following
