Troubleshooting
www.kodak.com/go/support
41
Camera/computer communications
Memory card full.
■
Insert a new card (see
page 3
).
■
Transfer pictures to the computer (see
page 35
).
■
Delete pictures/videos (see
page 14
).
Memory card and
internal memory
full.
■
Transfer pictures to the computer (see
page 35
).
■
Delete pictures/videos (see
page 14
), or insert a new card
(see
page 3
).
If...
Try one or more of the following
The computer does
not communicate
with the camera.
■
Visit
www.kodak.com/go/c1013support
.
■
Turn on the camera (see
page 2
).
■
Install new batteries (see
page 1
) or charge rechargeable batteries.
■
Connect the USB cable to camera and computer port (see
page 35
).
■
Install the software (see
page 34
).
■
Disconnect the USB cable. Close all software applications. Re-install
the software (see
page 34
).
■
Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■
Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see
page 34
).
■
Disconnect the USB cable. Close all software applications. Re-install
the software (see
page 34
).
If...
Try one or more of the following
