AZURA® Detector RID 2.1L / RID 2.1L HighFlow Instructions V6750
Product information 37
Message
Cause
Solution
“Instrument in standby
mode”
Command not allowed during
standby mode.
Quit standby.
“Leak sensor failed”
Leak sensor sensor was not found
or does not react.
Restart detector.
If the leak sensor cannot be found
again, contact the Technical
Support.
“Leak was detected”
A leak was discovered by the leak
management system.
1.
Switching off the detector.
2.
Find and remove the leak.
3.
Restart detector.
“Not ready. Zero glass
adjustment failed”
Operation not possible due to
failed zero glass adjustment.
Repeat zero glass adjustment pro-
cedure, then try again.
“Operation not allowed in
current state”
A command has not been com-
pleted (e. g. zero glass moving,
flush time running, etc.).
Wait until command is finished, try
again.
“Optimal light intensity
not reached”
Air bubbles in sample or refer-
ence cell.
1.
Flush detector.
Dirty flow cell or solvents.
2.
Clean flow cell and flush with
fresh solvents.
Defect LED (likely cause when
LED operating hours exceed
20,000 h) or defect flow cell.
3.
Restart detector.
If system message persists, con-
tact Technical Support.
“Preamplifier malfunction.
No data acquired”
Defect preamplifier.
Restart detector. If system mes-
sage persists, contact Technical
Support.
“Temperature control
failed”
The upper temperature limit was
exceeded caused by a defective
heater or mainboard.
Restart detector. If system mes-
sage persists, contact Technical
Support.
“Temperature profile
failed”
The detector does not reach inter-
nal temperature set point, possi-
bly due to defective temperature
sensor, mainboard and/or heater.
Restart detector. If system mes-
sage persists, contact Technical
Support.
“Zero glass adjustment
failed”
Air bubbles in sample or refer-
ence cell.
Flush detector.
“Zero glass drive failure”
Defective or blocked motor, loose
cable, or dirty or defective light
barrier
Restart detector. If system mes-
sage persists, contact Technical
Support.
